Why We Use Business Continuity and Disaster Recovery Plans

Mixto invests in strong business continuity and disaster recovery plans to ensure that all data is securely retained and can be restored with minimal downtime. Here’s why implementing these processes is so crucial to our operation.

Person holding up a mobile phone with an app displaying the metrics of an earthquake; its intensity measures at 6.2. There is a laptop and a computer in the background.

Today’s customer has literally zero patience for downtime; and with good reason.  Every second an unprepared business spends in the throes of an unexpected disruption means it risks major losses in revenue and a massive blow to its reputation.  To avoid this, like many companies, Mixto invests in strong business continuity and disaster recovery plans.  

Why a business continuity plan is important.

A business continuity plan helps an organization ensure that operations can continue in the face of unexpected disruption. Whether disaster strikes through cyber-attacks, equipment failure, or even catastrophic acts of God such as virus outbreaks, hurricanes or earthquakes, every organization needs to develop a means of remaining secure while allowing employees to maintain productivity.

What our business continuity plan looks like.

Mixto has long made the shift to a digital workforce. Secure remote access to our systems, along with the use of team collaboration software, allows many of our employees the flexibility to routinely work from home, joining us for video or phone conferences whenever required. This way, we keep our productivity moving seamlessly, whether we’re at the office or working outside of it.

What’s a disaster recovery plan?

The primary objective of a disaster recovery plan is to ensure that all data is securely retained and can be restored quickly after a disaster occurs. Events of this nature include human error, internal threats (such as disgruntled former employees), natural disasters, cyber-attacks or hardware failure. It’s a bit like having an insurance policy against any possible threats towards the sensitive data we manage and gives our clients peace of mind. Though the terms “disaster recovery” and “business continuity” are often mentioned in tandem, they aren’t actually interchangeable. Rather, the former belongs to the strategies of the latter.

Here’s why our disaster recovery plan is such a high priority.

Our clients’ data stays secure.

When it comes to storing our clients’ confidential information, we understand the importance of security and retention. Losing our clients’ data or allowing it to fall into the wrong hands is simply not an option. Our disaster recovery plan ensures that this information remains properly stored and that its access is strictly controlled. This means that our clients enjoy a worry-free experience knowing their data is safe with us, and in turn Mixto’s brand reputation remains strong. It’s a win-win. 

+ Keep Your Data Secure with Mixto’s Retention and Storage Services

Human errors are reduced.

Although when we think of the term “disaster”, we often think of hurricanes, earthquakes or tornadoes, the truth is, human error can also produce catastrophic results. While it isn’t possible to eliminate people’s mistakes altogether, we can, however, attempt to reduce them and focus on a speedy recovery period. Nobody’s perfect. Mistakes happen; but sometimes, they can be costly. In order to reduce the possibility of poor decisions that lead to compromised data, along with creating effective backup solutions, we make it our mission to see to it that our employees are properly trained.

+ Learn the Benefits of Mixto’s Document Management Systems

We’re protected from natural disasters and pandemics.

Downtime for a company can suddenly strike in the form of floods, storms, or any other natural disaster or even through a pandemic. Our disaster recovery plan helps us to protect our clients’ data and gives us the ability to jump right back into the swing of regular operations with virtually no downtime and minimal to no data losses. 

We can handle system failures.

We’ve implemented resilient systems that don’t go down easily, but all machines remain somewhat susceptible to internet connectivity issues and / or system crashes. We’re continuously working to perfect our solutions, and having a disaster recovery plan in place helps us reduce these risks while we do so. It spares us the need for costly expenditures, and at the same time it provides us substantial protection from service interruptions due to any unexpected infrastructure failures. 

Safeguarding against cyber attacks 

A disaster recovery plan is essential when it comes to being prepared for the occurrence of cyber-attacks or terrorism. The cybercrime landscape is constantly evolving, and we’re committed to staying ahead of the curve, making sure the impact of such attacks and the risks they pose are reduced. This keeps our data recovery process well-structured and maintains the order in our business continuity needed for a smoothly running organization.

A well-rounded disaster recovery strategy is strongly linked to the success of our business continuity. In the event of an unforeseen tragedy, these measures are the steps we take to minimize the risks of crucial data loss and provide our business the ability to resume critical operations quickly. It’s how we keep ourselves – and more importantly our clients – protected. We’ve got you covered.

+ Learn More About Mixto’s Data Protection Solutions